Groups Operations Executive

Bedrijf:AC Group (FTP)
Vestigingsplaats:Paris, France
Invoerdatum:vrijdag 9 maart 2018
Vervaldatum:vrijdag 23 maart 2018
Korte omschrijving bedrijf:AC Tours are an award winning and long established wholesale tour operator for group travel to the UK and Ireland. We have long term knowledge of the travel industry and a dedicated, trustworthy and friendly team to help you create your perfect trip.

We specialise in selling land services including accommodation, transfers, entrances and meals to international tourists, and also sell on a business to business basis to internationally based wholesalers and tour operators.

FTP is one of France's premier incoming tour operators for groups, creating tailor-made tours for customised group programmes, conference & incentives, educational tours and special interest tours.
Korte omschrijving vacature:Responsibilities:
  • Respond to and follow up sales enquiries using appropriate methods ensuring all deadlines are adhered to
  • Book & negotiate group space in accordance with the itineraries
  • Negotiating group rates with hotels throughout to ensure bookings are made within budget and client's requirements.
  • Use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles
  • Ensure that best rates and terms are contracted to ensure profit margins are maintained
  • Building and maintaining relationships with hotels and other suppliers
  • Represent the company at trade shows from time to time
  • Hotel site inspections
  • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, sustainable relationships and effective service
  • Manage, organise, and relevant data using database applications
  • Interpret instructions and issues arising, and then implement actions according to policies and procedures
  • Day to day contact with suppliers including hoteliers and other service providers
  • Emergency mobile cover on a rota basis
  • Any other office duties as required
Profiel:Skills & Experience:
  • Professional fluency in English is required.
  • Numerate, strong attention to detail and high levels of accuracy.
  • Excellent customer service skills with an approach that consistently seeks to go above and beyond.
  • Strong negotiation skills and has sound commercial acumen
  • An empathetic ability to listen and thereafter communicate effectively and articulately.
  • Extremely organised with an unflappable approach that can successfully multi-task is a real must.
  • Has the approach of a self-starter that takes real pride in their work while still enjoying and recognising the importance of being part of a team.
  • A positive outlook with a flexible approach that actively seeks out solutions.
  • A quick learner of new IT tools and operating systems is essential.
  • Good knowledge of Microsoft office application (World / Excel / Powerpoint)
  • Previous experience in the travel/hotel industry with working knowledge of the France an advantage
  • Knowledge of Tourplan system an advantage
  • Professional fluency in either Spanish, Portuguese or French would be considered an advantage.
Ons aanbod:20,000-24,000 Euros
Reageren?:To Apply: Please send through your d CV and brief cover letter to
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